User Terms

Introduction

This agreement forms the legal document that covers all the activities that a user undertakes on Mybitstore.com or any affiliated Mybitstore platform and it includes hosting of digital wallet, buying and selling of cryptocurrency, holding and the release of cryptocurrency by users as instructed when a transaction is completed. Kindly note that all users are governed by this agreement and the privacy policy.

The agreement or the terms of Mybitstore.com exclusively require the use of our system rather than any other method unless it's deemed unlawful by the laws of Ghana.

Before signing up for Mybitstore or any of our affiliated platforms, kindly ensure that you have read all the terms and conditions in addition to the privacy notice and have agreed to be bound by these legal documents and have given your consent upon signup.

Risk Warning: Cryptocurrencies are highly volatile, and so buying, selling, holding, or investing in cryptocurrencies is very risky. Always take your financial position into consideration before undertaking any cryptocurrency activity.

About Mybitstore and its Services

Mybitstore offers its customers, cutting-edge cryptocurrency and peer-to-peer escrow platform that we have spent and dedicated time and effort to create. It offers a convenient and easy means of peer-to-peer cryptocurrency trading.

Mybitstore also offers hosted digital wallet services. Our users can post offers to either buy or sell cryptocurrency. The buyers and sellers are responsible for their offer terms in trade chat. Transactions on Mybitstore may be conducted between the Buyers and Sellers. Accordingly, Mybitstore is not a party to such transaction.

Mybitstore hosts digital currency wallet services. Mybitstore does not store or custody any bitcoin or any digital currency. Bitcoin, like other digital currencies, is always stored on its respective networks or blockchains. All digital currency transactions occur within the digital currency network, not on Mybitstore. There are no guarantees that the transaction will process on the digital currency network. Mybitstore reserves the right to refuse to process any transaction if required by law or if we deem the transactions to be against the law and or our terms and conditions in this Agreement. You hereby accept and acknowledge that you take full responsibility for all activities that occur under your wallet and accept all risks of any authorized or unauthorized access to your wallet, to the maximum extent permitted by law.

General Terms

We reserve the right to change portions of these terms without prior notice.

However, we may notify customers through app notifications, email in situations where we have customer email in our database, and or post it on our website.

It is your obligation to constantly read through our terms for modifications. You have the right to delete your account upon request if you don't like any part of the terms.

Failure or delay on the part of Mybitstore to enforce or partially enforce any of the provisions shall not be considered a waiver of any of our rights or remedies.

Account & Registration

Account Requirements

In order to use the Services, users will need to register an account through our Website and or the Mybitstore App. During the registration process, we will ask you for certain information, such as your name and address, amongst other personal information, in order to verify your identity.

We may, in our discretion, refuse to maintain an account for you. By registering an account, you hereby accept and acknowledge that you: (a) are of legal age in your respective jurisdiction to agree to this Agreement; and (b) have not previously been suspended or removed from using our Services.

Account Usage and Restrictions

By using your account, you acknowledge that you are using the account for yourself, and not on behalf of a third party. Unless expressly authorized by Mybitstore, you are only allowed to maintain one account. You are not permitted to sell, borrow, share, or otherwise make available your account or any detail necessary to access your account to third parties.

Security Responsibilities

You are solely responsible and liable for maintaining adequate security and control of your account, including ensuring the safety of any and all usernames, email addresses, passwords, two-factor authentication codes, or any other codes or credentials that you use to access Mybitstore services. Providing false information for your account, including providing a false country of origin, providing false identification documents, and so on, are strictly prohibited, and may result in the termination of your use of Mybitstore services.

Identity Verification

As part of your registration on Mybitstore, you agree to provide us with information that will be used for the purposes of identity verification, and the detection of financial criminal activities like money laundering, terrorist financing, fraud, and so on.

As a Mybitstore service user, you will need to complete certain verification procedures. These procedures may be subject to modification as a result of the information Mybitstore may collect about you on an ongoing basis.

Corporate Accounts

If you, as a client of Mybitstore, are using the Services on behalf of a legal entity, you further represent and warrant that: (i) the legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization; and (ii) you are formally authorized by said legal entity to act on its behalf.

A verified corporate account is unique to a specific legal identity, and can only be used by the entity that created it. Corporate account information is not allowed to be shared with other individuals or parties.

Jurisdictional Compliance

Certain legal obligations have to be fulfilled in the user's country and/or state of residence before getting access to Mybitstore services. By agreeing to the terms laid out in this Agreement, the user confirms that local laws and regulations have been reviewed, and that all requirements and obligations have been fulfilled.

Mybitstore services may not be available in all markets and jurisdictions, and Mybitstore may put restrictions on all or portions of its services in certain jurisdictions ('Restricted Jurisdictions'). Users are not supposed to use Mybitstore services when located in any of the Restricted Jurisdictions.

Jurisdiction, Arbitration & Severability

Governing Law

Without regard to the principles of conflict of laws, these terms of service and the users' use of the Mybitstore website shall be governed by and construed in accordance with the Republic of Ghana.

Arbitration

The User and Mybitstore agree that arbitration on an individual basis shall be the final conflict resolution mechanism, in accordance with the Alternative Dispute Resolution Act (2010) Act 798, for any disputes arising out of or relating to the provisions of this Agreement or the Services of Mybitstore.

All claims against Mybitstore will only be brought against us on an individual basis. Claims will not be brought against Mybitstore as a plaintiff, a member of any purported class, collective action or any representative proceedings. By agreeing to these terms of service, you waive any right to a trial by jury or participating in a class action against Mybitstore.

Arbitration Process

Arbitration will be done by a single, neutral person within Accra by all parties. The Arbitrator has the power to award any compensation or relief that a court of competent jurisdiction could award, including attorney's fees when authorized by law, and the arbitral judgement will be enforceable in a court of law.

Privacy Policy & Security

Mybitstore will take all the necessary steps to ensure that users' personal information is protected.

However, Mybitstore cannot guarantee that information that users disclose online will be protected. The users accept the inherent security risks of making their personal information available online and dealing online, and will not hold Mybitstore responsible for any breach of security unless it is as a result of Mybitstore's negligence.

Please view our official privacy statement on the Mybitstore Official Website.

No Warranty, Limitation of Liability & Assumption of Risk

Service Disclaimer

WHETHER EXPRESS, IMPLIED OR STATUTORY, Mybitstore's SERVICES ARE AVAILABLE ONLY ON AN "AS IS" AND "AS AVAILABLE" BASIS, DEVOID OF ANY GUARANTEES, REPRESENTATIONS OR WARRANTIES. TO THE EXTENT THAT THE LAW ALLOWS, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTIBILITY, AND FITNESS FOR A PARTICULAR PURPOSES AND/OR NON-INFRINGEMENT ARE SPECIFICALLY DISCLAIMED BY Mybitstore.

Risk Acknowledgment

BY AGREEING TO THESE TERMS OF SERVICE, THE USER ACKNOWLEDGES AND ACCEPTS THE RISKS ASSOCIATED WITH USING DIGITAL CURRENCY, INCLUDING HARDWARE FAILURE, SOFTWARE ISSUES, INTERNET CONNECTION FAILURE, MALICIOUS SOFTWARE, THIRD PARTY INTERFERENCE LEADING TO LOSS OR LACK OF ACCESS TO YOUR ACCOUNT OR WALLET AND OTHER USER DATA, AMONG OTHERS.

Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL Mybitstore, ITS AFFILIATES AND SERVICE PROVIDERS, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, ADVISORS, CONSULTANTS OR REPRESENTATIVES, BE LIABLE (A) FOR THE PAYMENT OF LOSSES OF ANY AMOUNT HIGHER THAN THE VALUE OF THE TOTAL FEES PAID BY THE USER FOR THE SERVICE THAT IS AT THE CENTER OF THE ACTION IN THE TWELVE (12) MONTHS PRIOR TO THE LOSS ARISING.

Digital Currency Protocols

Mybitstore does not own or control the basic software protocols which control the bitcoin and other digital currency operation. The underlying protocols are generally open source, meaning open to the usage, copy, modification and distribution by anyone. Mybitstore, therefore, accepts no responsibility for the workings of the underlying protocols and cannot guarantee the functioning and security of network operations.

Release of Mybitstore & Indemnity

If users disagree or are in dispute over the services of Mybitstore, the user release Mybitstore, its affiliates and service providers, and each of its or their respective officers, directors, employees, agents and representatives, from claims, demands, actual and consequential damages that arises as a result of any disputes.

You also agree that Mybitstore and its affiliates, and each of its or their respective officers, directors, employees, agents and representatives, are not liable for any claim or demand (including attorneys' fees and any fines, fees or penalties imposed by any regulatory authority) that arise as a result of or related to any breach of this terms of service by you the user, or for your violation of any law, rules or regulations, or your violation of the rights of a third party.

Transactions on Mybitstore Marketplace

The Website allows users to solicit offers to buy or sell Bitcoin. When a user begins a transaction for the buying or selling of bitcoin, the transactions occurs within the provisions outlined in this Agreement and additional terms, if any, that the user details for their counterparty.

Buying Bitcoin

There are no fees for Mybitstore Escrow as part of a transaction that are payable by Buyers on our Marketplace
Offers from Mybitstore counter parties have their own terms and conditions; vary in exchange rate, speed of exchange, and the Seller's terms and conditions
It is the responsibility of the buyer to carefully read the terms of the seller and follow them verbatim
It is the sole responsibility of the user to verify payments and provide instructions on how to unlock bitcoin from Mybitstore Escrow, not Mybitstore

Selling Bitcoin

When selling bitcoin on the Mybitstore Marketplace, Sellers must verify and process payment within the specified amount of time provided in the offer terms, and within a reasonable amount of time.

Once the Buyer makes payment in accordance with the offer terms, it is the responsibility of the Seller to verify and process the payment and then unlock the bitcoin from Mybitstore Escrow to be released to the Buyer.

Sellers who do not follow the instructions of the offer may not be entitled to a return of their locked bitcoin. Sellers accept any and all risks and liabilities for any violation of the terms and conditions provided under this Agreement associated with the sale of bitcoin.

Mybitstore charges a fee to them as the Seller of bitcoin for locking bitcoin in Mybitstore Escrow subject to a sale. Mybitstore shall not reimburse any losses to the Seller whether due to a violation of this Agreement, fraud or otherwise and our fee will not be refunded under any circumstances.

Compliance

No third party is affiliated with or has endorsed, is associated with, or affiliated with Mybitstore, including but not limited to gift card issuers. Designated trademarks, brands, and other identifiers are the sole property of the owners of Mybitstore.

Mybitstore is not licensed to deal in or issue gift cards. Any gift cards you receive from a Mybitstore user is subject to the terms and conditions of a third-party merchant who can redeem the gift card.

It is the users' responsibility to comply with all the laws and regulations to be complied with within their jurisdictions in which Mybitstore transactions take place. All Mybitstore transactions should take place within the Mybitstore website or the Mybitstore marketplace. Transactions outside Mybitstore platforms and exchanging contact information are strictly prohibited.

No Guarantee

Mybitstore cannot and does not guarantee that users will be able to buy or sell bitcoin and other digital currencies on its Marketplace. Also, the act of buying and selling bitcoin and other digital currencies on the Mybitstore marketplace now does not guarantee that such business can be conducted on Mybitstore marketplace at a later time.

Relationship

This agreement is not an agreement for any partnership, joint venture, agency, consultancy, or trusteeship between you the user and Mybitstore. You and Mybitstore are, with respect to each other, independent contractors.

Users agree that any information they provide through Mybitstore's services is accurate and complete. Users also acknowledge that Mybitstore is not responsible for their omissions and errors in the information they provide in connection with any transactions initiated through Mybitstore's services.

No Cancellations or Modifications; Wallet Activities

Users will not be able to cancel or modify transactions once they have been submitted to the digital currency network. Mybitstore has no control over the various digital currency networks and, therefore, has no capability to modify or cancel transactions once they have been submitted there.

Mybitstore also does not store or have custody over any locked digital currency since digital currencies like Bitcoin are always recorded on the respective blockchains and networks. All transactions occur within these networks, not on Mybitstore.

By agreeing to these terms of service, the user acknowledges that they take full responsibility for all activities that occur under the Wallet and accept all risks of any authorized or unauthorized access to your Wallet, to the maximum extent permitted by law.

Taxes

The user shall comply with tax obligation applicable in their jurisdiction and is responsible for determining what taxes to pay and when to pay it depending on the nature of transactions.

By agreeing to these terms of service, the user acknowledges that Mybitstore is not responsible for determining what circumstances users have to pay tax on their digital currency transactions, or for collecting, reporting, withholding or remitting any taxes arising from any digital currency transactions.

User Reputation

Mybitstore users will have a chance to provide feedback and comments on their transactions with other Mybitstore users. They will have the chance to file confidential reports if they believe that the terms and conditions of this agreement have been violated in any way, which may be used in dispute resolution as described in this Agreement.

Transaction History

Mybitstore users have access to their transaction histories through their Account. By agreeing to these terms of service, the user agrees that the failure of the Services to provide such confirmation shall not affect the validity of the terms of such transactions.

Pay-with-Mybitstore

Certain merchants may or have authorization from Mybitstore to accept Mybitstore as a payment method for the purchase of goods and services online (the "Authorized Merchants"). Users can access this function by selecting the "Pay-with-Mybitstore" option at check-out or at the time of payment.

Pay-with-Mybitstore will direct you to our Marketplace to access the bitcoin available in your account or connect you to a Seller. If you purchase bitcoin from a Seller to complete the transaction, the terms set forth in this Agreement will apply.

Merchant Goods

Mybitstore will not share responsibility for any goods purchased with an Authorized Merchant with your account, or the Pay with Mybitstore. Any and all disputes are to be settled with the Authorized Merchant, in line with their terms and conditions.

Returns, Refunds

When a user purchases a good or service using Mybitstore accounts, the purchase is final because Mybitstore will not process any refunds or returns. An Authorized Merchant may offer you a return, store credit or a gift card in its sole discretion and in accordance with its policies.

Mybitstore fees that it charges for its services are displayed to the user prior to using any service to which a fee applies on the Mybitstore website. Mybitstore reserves the right to change or adjust the price and fees for services any time.

Disputing Transactions via Mybitstore's Dispute Resolution Process

In many cases, disputing buyers and sellers communicate with each other to understand what happened and come to a mutually agreeable understanding and solution. When that is not possible, however, Mybitstore support team ("Mybitstore Support") can help.

Dispute Initiation

You can begin a dispute by logging into your Mybitstore Account, opening the transaction you would like to dispute and selecting the "dispute" button. The "dispute" button will only appear active if the transaction has been marked as fully paid by the Buyer.

Dispute Types for Sellers

Coin locker: The Buyer has acknowledged receipts of funds for the transactions, but is unresponsive or inactive
Payment issue: The Buyer faces issues with the payment service after some attempts
Other: Users can select this option to describe what issue gave rise to the dispute

Dispute Types for Buyers

Unresponsive vendor: Buyer has made the necessary payments after meeting all the Seller's terms, but the Seller is unresponsive and inactive
Payment issue: Buyer has made the necessary payments, but the Seller has claimed issues with the payment system and has refused to deliver the digital currency
Other: Buyers can use this option to describe in detail what circumstances has led to the dispute

Resolution Process

Mybitstore will review the disputed transactions and make a decision on the dispute based on the evidence provided by both the Buyer and Seller. Final feedback on initiated disputes will typically be provided on the transaction chat feature within 30 days of the receipt of the dispute.

Appeal Process

Users have a right to request an appeal if they believe that the dispute has been resolved in such a manner inconsistent with the provisions of this Agreement. Appeals can be notified by promptly notifying Mybitstore in writing through Mybitstore Customer Support no later than ten (10) calendar days after Mybitstore Support's decision has been delivered.

Finality

By agreeing to this term of Service, you acknowledge that Mybitstore's decision regarding a dispute is final and binding as described in this agreement. We are not liable to either the Buyer or Seller in connection to its decisions during a dispute resolution process.

Fees for Using Mybitstore Services

Creating a Wallet on Mybitstore is free however, Mybitstore charges fees for Services. The applicable fees will be displayed prior to you using any Service to which a fee applies. See "Mybitstore Fees" for further details. Our fees are subject to change and Mybitstore reserves the right to adjust its pricing and fees and at any time.

Discontinuance of Services

Mybitstore has the right to discontinue or modify, temporarily or permanently, any portion of its services with or without prior notice, and at no cost to the user.

Suspension or Termination of Services & Account; Limiting Access to Your Wallet

Mybitstore may in its sole and absolute discretion, immediately and without prior notice:

(a) suspend, restrict, or terminate a user's access to any or all of Mybitstore's Services, including limiting access to your Wallet, and/or

(b) Deactivate or cancel your account if:

Grounds for Suspension or Termination

We are mandated by the law or government authorities through a facially valid subpoena, court order, or a binding order of a government authority
We, with reason, suspect that you have or may have violated this agreement
The use of your account is subject to any pending litigation, investigation, or government proceeding and/or, we have good reason to suspect a heightened risk of legal or regulatory non-compliance associated with your account activity
Our service partners are unable to support your use
Your activities are considered as efforts to circumvent our control and protocols and procedures
We think deactivating or canceling your account will protect us, our users (including you), or our employees from danger or loss

Unclaimed Property

If you are holding bitcoin in your Mybitstore Wallet and there has been no activity in your account for a period of time prescribed by applicable law, we may be required to report such remaining bitcoin in your account as unclaimed property in accordance with abandoned property and escheat laws.

Prohibited Use

Mybitstore users will only use the services available on Mybitstore in accordance with the agreed terms and conditions in this Agreement (including Privacy Policy), and not commit any unlawful acts. Users are solely responsible for their conduct while using the services of Mybitstore.

You agree that you will not:

Use the services of Mybitstore in such a manner that will interfere with, disrupt, negatively affect, or inhibit other users' patronization of Mybitstore's services
Engage in activities that constitute a violation of any law or assists in the violation of any law, statute, ordinance, or regulation
Interfere with another user's access to or use of any of our Services
Defame, abuse, extort, harass, stalk, threaten or otherwise violate or infringe the legal rights of other users
Engage in any activity intended to defraud, defame or otherwise cause any damage to Mybitstore or our users
Provide any false, inaccurate, deceptive or misleading information to Mybitstore or to another user
Introduce to the Services any virus, worms, logic bombs or other harmful materials
Use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access our Services
Attempt to circumvent any content filtering techniques we employ
Place anywhere within Mybitstore's Marketplace any advertisement or promotion that would facilitate buying or selling bitcoins outside of Mybitstore's Services
Engage in transactions involving items that infringe or violate any copyright, trademark, right of publicity or privacy
Use of Mybitstore intellectual property, name, or logo without prior written consent from us
Develop any third-party applications that interact with our Services without our prior written consent
Encourage or induce any third party to engage in any of the activities prohibited in this Agreement

Intellectual Property Rights

Mybitstore grants its users a limited, revocable, nonexclusive, nontransferable license, subject to the terms and conditions in this Agreement, to access and use the Services, Website, and related content, materials, information (collectively, the "Content") solely for the Mybitstore-approved purposes.

Any other use of Mybitstore's website and content is strictly prohibited, and all other rights, titles, and interests in the Services, Website or Content is the exclusive property of Mybitstore. You may not copy, imitate or use any of Mybitstore's trademarks, registered marks, logos or any of its intellectual property without Mybitstore's prior written consent.

It is the intention of Mybitstore to provide timely and accurate information on its Website. However, the website and its content may not always be entirely accurate, complete or current, and may include technical inaccuracies or typographical errors.

Feedback and User Submissions

Mybitstore is always working to improve its Services and the Website. Users can submit ideas and suggestions for the improvement of Mybitstore's website and services. Any submission will, however, be subject to the outlined terms and conditions in this Agreement.

No disclosures of any idea or feedback, or any related materials to Mybitstore will, under no circumstances, be subject to any obligation of confidentiality or expectation of compensation.

By the submission, you grant to Mybitstore, a non-exclusive, perpetual, worldwide royalty free license to use all of the content of such ideas and feedback, for any purpose whatsoever.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@mybitstore.com

Website: mybitstore.com

Address: Accra, Ghana